jlmine Privacy Policy

jlmine ("we," "us," "our," or "the Platform") operates the online gaming and sports betting platform accessible at jlmine.org. jlmine is an English-language gaming platform built specifically for Filipino players across the Philippines — including Metro Manila, Cebu, Davao, and all other regions of the country.

For the purposes of this Privacy Policy, jlmine is the data controller — meaning we are the entity that determines why and how your personal data is processed. We are responsible for ensuring that personal data collected from jlmine players is handled in compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations (IRR), as overseen by the National Privacy Commission (NPC).

By registering an Account and using jlmine's services, you acknowledge that you have read this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein. If you do not agree with any part of this Policy, you must stop using the Platform and close your Account.

jlmine collects personal information in three broad categories: information you provide directly, information generated automatically through your use of the Platform, and information received from third parties in connection with your Account.

2.1 Information You Provide Directly

2.2 Automatically Collected Information

When you access jlmine, we automatically collect the following technical and behavioral data:

• Device Information: Device type, operating system, browser type and version, screen resolution, and device identifiers;
• Network Information: IP address, approximate geographic location derived from IP, internet service provider;
• Usage Data: Pages visited, game sessions, bet history, deposit and withdrawal timestamps, session durations, and navigation patterns within the Platform;
• Cookie and Tracking Data: As detailed in Section 6 of this Policy.

2.3 Information from Third Parties

jlmine may receive personal information about you from:

• Payment Providers: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard may provide transaction confirmation, account holder name verification, and fraud signal data;
• KYC and Identity Verification Services: Third-party providers used to verify the authenticity of identification documents and perform facial match checks;
• Fraud Prevention Databases: Industry fraud prevention networks that flag high-risk accounts or suspicious behavior patterns.

jlmine uses collected personal information for the following specific purposes:

Under the Philippine Data Privacy Act of 2012, jlmine processes personal information only where a lawful basis exists. The primary legal bases applicable to jlmine's data processing activities are:

• Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose — for example, when you agree to this Privacy Policy during registration;
• Contractual Necessity: Where processing is necessary to perform the contract between you and jlmine — including operating your Account, processing payments, and delivering gaming services;
• Legal Obligation: Where processing is required to comply with applicable Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and data privacy rules;
• Legitimate Interests: Where jlmine has a legitimate interest in processing data that is not overridden by your rights — for example, fraud prevention, security monitoring, and platform improvement through aggregate analytics;
• Vital Interests: In limited circumstances where processing is necessary to protect a player's welfare — for example, responsible gaming interventions.

jlmine shares personal data with third parties only to the extent necessary for the delivery of services or compliance with legal obligations. The categories of recipients are as follows:

5.1 Payment Service Providers

Transaction data and identity information are shared with GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard — the payment networks and e-wallet providers used to process deposits and withdrawals. These providers handle your financial data under their own privacy policies and applicable financial regulations.

5.2 Game Technology Providers

Account identifiers and gameplay data are shared with licensed third-party game developers and platform providers that supply games accessible through jlmine (including slots, live dealer studios, and sports betting engines). These providers receive only the minimum data necessary to operate the games and may record game results as part of their own compliance obligations.

5.3 KYC and Identity Verification Services

Document scans and selfie images submitted for KYC verification are processed by specialist third-party identity verification providers. These providers are bound by contractual data processing agreements and may not use your data for their own purposes beyond the verification service.

5.4 Regulatory Authorities and Law Enforcement

jlmine is required by Philippine law to share information with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and Philippine law enforcement agencies where legally mandated. This includes Suspicious Transaction Reports (STRs) required under the AMLA and responses to lawful information requests.

5.5 Fraud Prevention and Security Networks

To protect the Platform and its players, jlmine participates in industry fraud prevention networks. Data indicators — such as IP addresses, device fingerprints, and behavioral patterns — may be shared with these networks to identify and block fraudulent actors. No personally identifiable information is shared with fraud networks beyond what is operationally necessary.

jlmine uses cookies and similar tracking technologies (including local storage, session storage, and pixel tags) to operate the Platform and improve your experience. A cookie is a small data file placed on your device by your browser when you visit jlmine.org.

6.1 Categories of Cookies Used by jlmine

• Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that maintain your login state, security tokens, and cookies that remember language preferences. These cannot be disabled without affecting core Platform functionality.
• Functional Cookies: Enable enhanced features such as remembering your preferred game categories, display settings, and responsible gaming limit configurations across sessions.
• Analytics Cookies: Used to understand aggregate usage patterns — which pages are visited most, where players encounter friction in the deposit flow, and how game categories perform. Analytics data is processed in aggregate and is not used to identify individual players.
• Security Cookies: Support fraud detection by tracking behavioral signals (e.g., device fingerprinting, unusual navigation patterns) that help identify unauthorized access attempts.

6.2 Managing Cookies

You can manage cookie preferences through your browser settings. Most browsers allow you to block, delete, or receive notifications before cookies are set. Note that disabling strictly necessary cookies will prevent core jlmine Platform functions — including login — from working correctly. Disabling analytics cookies will not affect your ability to use the Platform.

For mobile browser users — the majority of jlmine's Filipino players — cookie management is available through Chrome or Safari settings on your Android or iOS device respectively.

jlmine retains personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations. The following retention guidelines apply:

At the end of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be attributed to an identifiable individual. Where anonymization is technically preferable to deletion, jlmine may retain anonymized aggregate data indefinitely for statistical and business analysis purposes.

jlmine implements technical, organizational, and administrative security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Encryption in Transit: All data transmitted between your browser and jlmine.org is encrypted using TLS (Transport Layer Security). The Platform is accessible only via HTTPS.
• Encryption at Rest: Sensitive personal data — including identification documents and financial account details — is encrypted in storage using industry-standard encryption protocols.
• Access Controls: Access to personal data within jlmine is restricted on a strict need-to-know basis. Staff access to player data is role-limited, logged, and subject to regular audit.
• OTP Authentication: Account logins use SMS-based one-time password verification where triggered by unrecognized devices or locations, adding a second factor of authentication beyond the password.
• Penetration Testing and Security Audits: jlmine's platform undergoes regular security assessments to identify and address vulnerabilities before they can be exploited.
• Fraud Detection Systems: Real-time monitoring systems flag unusual account activity — including abnormal login patterns, payment anomalies, and gameplay irregularities — for review by the jlmine security team.

In the event of a personal data breach that poses a risk to your rights and freedoms, jlmine will notify affected players and the National Privacy Commission in accordance with the timelines required by the Data Privacy Act of 2012 and its IRR.

Some of jlmine's third-party service providers — including game technology vendors, KYC verification providers, and cloud infrastructure providers — may process or store personal data outside the Philippines. Where this occurs, jlmine ensures that appropriate safeguards are in place to protect your data to the standard required by the Philippine Data Privacy Act.

Safeguards for international transfers may include:

• Contractual clauses in data processing agreements that impose data protection standards equivalent to Philippine requirements;
• Use of service providers operating in jurisdictions with data protection laws recognized as providing adequate protection;
• Binding corporate rules where applicable within international corporate groups.

Under the Data Privacy Act of 2012 of the Philippines, you hold specific rights over your personal data processed by jlmine. These rights are described below, along with how to exercise them.

To exercise any of the above rights, contact jlmine's Data Privacy Officer via the support email at [email protected]. Include "Data Privacy Request" in your message subject and specify the right you are invoking. jlmine will respond within the timeframe required by the Data Privacy Act.

If jlmine discovers that personal data has been collected from an individual under 21, that data will be deleted immediately and the associated Account will be suspended. Any real-money transactions conducted during the period of underage use will be reversed in accordance with PAGCOR's requirements, with net deposits returned and any winnings voided.

Responsible adults with access to jlmine should take appropriate measures to prevent minors from accessing the Platform using their devices, payment methods, or Account credentials. If you suspect a minor has accessed jlmine using your Account, contact jlmine support immediately at [email protected].

Parents and guardians in the Philippines seeking to protect children from online gambling content may use parental control features available on Android and iOS devices, as well as network-level filtering tools offered by Globe, Smart, and other Philippine internet service providers.

jlmine may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine laws, regulatory guidance from the National Privacy Commission, or PAGCOR requirements. The version and effective date shown at the top of this page will be updated accordingly.

Where changes are material — meaning they significantly affect how jlmine processes your personal data or your rights — jlmine will provide not less than 14 days' advance notice by publishing a notice on the Platform and, where practicable, by sending a notification to your registered mobile number or email address.

For non-material changes (including clarifications, corrections, or updates that do not alter the substance of how your data is processed), jlmine may update this Policy without prior notice. We encourage you to review this page periodically to stay informed about how jlmine handles your personal information.

For any questions, concerns, or requests relating to this Privacy Policy, or to exercise your rights under the Philippine Data Privacy Act, contact jlmine's Data Privacy Officer (DPO) through the following channels:

• Email: [email protected] — include "Data Privacy Request" or "Privacy Complaint" in the subject line;
• Live Chat: Available 24/7 on jlmine.org — request to speak with a Data Privacy Officer or the responsible gaming team.

jlmine will acknowledge receipt of your privacy request within 72 hours and will provide a substantive response within the timeframe required by the Data Privacy Act of 2012 — generally within 15 business days for access requests and 5 business days for correction requests.

If you are not satisfied with jlmine's handling of your privacy concern after exhausting the internal process, you have the right to escalate your complaint to the Philippine National Privacy Commission (NPC). The NPC is the government body responsible for administering and enforcing the Data Privacy Act in the Philippines and handles formal complaints from Filipino data subjects.